Which Help Desk Plugins are the Best for WordPress?

Finding the right help desk plugin can make a big difference if you provide customer support. There are many good choices, but you want to make sure you choose the best. Here are a few of the top choices you should certainly consider for your WordPress help desk plugin.

Awesome Support Plugin for WordPress

Awesome Support

Awesome Support provides a great choice with and since it’s an open source plugin, it’s free. You can use the basic plugin without needing anything else for a full help desk system.

Along with the basic plugin, this one also offers some add-ons to make it even better. You can add email notifications, a ticketing system, media uploads, restricted access and more. This makes it even better and the upgrades affordable.

Help Scout WordPress Plugin

Help Scout

The Help Scout plugin is known as one of the best in the business for support. They provide a great choice for your WordPress website and it’s very easy to use. You can integrate it with WooCommerce, as well, which makes it even more powerful.

WPHelpDesk Plugin for WordPress


The WPHelpDesk plugin provides a very good solution for your site. It’s a premium plugin with plenty of options. You gain full control over the support you provide with this plugin. It also will work with just about any theme and provides unlimited options.

bbPress Plugin for WordPress


A lightweight forum plugin for WordPress, bbPress can also be used as an efficient support system. You can provide plenty of support with the forum, but you may need other plugins to help. However, the notifications and the add-ons offered make this a great choice for your new support forum.

Sola Support Tickets WordPress Plugin

Sola Support Tickets

Another very good choice for your support plugin is the Sola Support Tickets plugin. This plugin is free to use and gives you a full system for tickets with all the right features. You only get one support agent with the free plugins, but you can add more with paid add-ons.

These are the top choices for your help desk plugin for WordPress. If you need to provide customer support and you use WordPress, consider each of these plugins and find the one that fits your needs the best.

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