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 The great US based customer service is refreshing in this day and age. It is people like John that have kept me as a happy customer for years. You have a great staff there at ITX Design. The folks at ITX Design can be proud of a great customer service representative like John! R Larsen http://socalfinches.com ITXDesign Hosting is unbelievably wonderful, they will go out of their way to make customers happy. I had issues that were totally my fault and ITXDesign acted as if they were at fault. If you are looking for the best hosting company around, ITXDesign is the one. I own and operate a Web Design company that is very successful and all of my customers are hosted with ITXDesign and I wouldn't have it any other way. Don't mess around with the other guys, ITXDesign is the ticket. They go way beyond what is necessary to make their customers happy! J Cranford http://www.jcran.com I just finished up an on-line help session with Jarrod. This was the third time I've worked with Jarrod and each time he has been polite, helpful and solved the problem. What's been surprising is that it's been with very little wasted motion. I develop software for a living so I know how difficult trouble-shooting can be - Jarrod seems to be an expert. He's a great asset to ITX. ITX was recommended to me because it was reputed to have excellent service. I can say that my experience has confirmed that and I'll recommend ITX to customers and colleagues. J Connell http://custom-software.biz You offer wonderful service at wonderful prices. I have sent many people to you over the past two years. When I talk about you, they want to experience the same wonderful service I get.... I will continue sending customers your way. B Gainor http://smileysday.com I really appreciate all your help! Your service has been great!!! I will surely recommend ITX Design! Thanks again! R Sutton http://suttongroupinc.com I really appreciate everything you have done to bring this all together. You and the whole company have been super. What I think is so great, is that I know that I am not your only customer, however you have treated me like I am. I consider myself lucky to have found ITX Design, and look forward to a long and prosperous relationship with you. J Cremoni http://web1indy.com Wow. You guys rock. Thank you for your prompt attention to this matter. It is refreshing to be working with a company that actually values our business. Best Regards, J Kipps http://flintandsteelinc.com Thank you very much for your help on this... Your quick response was amazing!! Keep up the good work and thanks again! C Sweet As always, it was a pleasure talking with you this morning. I feel honored, and privileged to be working with a company, staff, and person at the professional caliber, you and your organization exudes. In my opinion your organization should write the book on your customer service techniques, to share with other businesses. Only then, will they reach the same benchmark, and standard, as should be expected in any business industry. I truly get the sense your interests are not self serving, but to help our company succeed. You and your company have set the tone for leadership in the web hosting industry, and I am glad I found you. Please feel free to call upon me at any time, to provide my experience with any client that may need a reference on your behalf. S Liegl http://letsgobuffalo.com Great Scott!! How can you afford to do this? This is wonderful as I am about to add a database... From day one I have just been impressed. You have made life so easy for me. J Driscoll http://advancedimagingtech.com |
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