The first step is to choose one of our hosting plans and then place your online order or call our sales team at (888)-392-8834 (toll free) and we can assist you with setting up your account. While placing your order online choose the option “I will update my nameservers on an existing domain Or I will register a new domain”, and then submit your order. Upon completing your order online your account will be approved and activated within 10-15 minutes!
Explanation of DNS: DNS stands for Domain Name Servers. Each domain name is told to point to a set of servers that house a particular Web site. You must change the domain server names that go with your domain name, which will point your domain name/website to our servers. For example, if your old Web host was badhost.com – their server names were probably NS.BADHOST.COM and NS2.BADHOST.com.
Making The Change: All you have to do is contact the domain registrar – (the company you registered your domain through) and provide them with our name server information.
Your new DNS information will be emailed to you once you establish your new account.
Once you submit your DNS modification it should take effect within 24-48 hours. You can test this by typing in your domain and seeing if it takes you to your new site on our servers. If it has been longer than 48 hours and your site does not appear please contact technical support via Live Chat, Telephone, or email at firstname.lastname@example.org and one of our support technicians will be glad to provide assistance.
Once your domain modifications are complete and your domain name is working with your new hosting account on our servers you can finally cancel your old hosting account and enjoy our award winning services.
Please remember – If you ever run into any problems feel free to ask for assistance. We love “serving” you…
Once you’ve switched to ITX Design your website will be reliable and you can finally stop asking why is my website down.